“Try not to become a man of success but rather to become a man of value.” Albert EinsteinRecently I heard a statistic that
majority of businesses operate at 60% of their potential. While I was unable to obtain
source of that statistic it seemed rather accurate or maybe even high. The Small Business Association reports that “2/3 of new employer firms survive at least 2 years, and about 1/2 survive at least 4 years.” The language they use is almost as scary as
statistics themselves. This article provides tips to help you develop and grow a strong, solid business foundation.
1- Solid Plan with a Clear Simple Vision- Think of
impact you would like your business to have in
world. Think big! You may never reach your vision but
vision itself is so grand that your team gets excited about it. Then back up and look at what would have to happen to get there. Create a solid plan with realistic short and long term goals.
2- Focus on Profitability vs. Revenue- While revenue is important, high revenue doesn’t add value if your expenses are just as high. What can you do to create more profit? Possibly develop various streams of income. What expenses could be reduced or eliminated? How can you operate more efficiently? Think profit.
3- Work “in” and “on” your business- Sometimes we get so caught up in daily tasks “in” our business we forget to step back to take a wider look from
outside. Seeing it through a customer’s eyes. Noticing how it fits into
community. Preparing
future of
company. On
other hand, we can get so comfortable working “on” our business we forget to step in to talk with customers and experience what
employees face on a daily basis.
4- Automate and Create Systems- What do you need to automate? What system can you put in place that would free up your time or make you more money? What tasks need to be eliminated, systematized, or delegated. What system would help your employees be more effective and provide
best service? Finally, is there a system that needs to be upgraded? Automation and systems help your business be consistent and efficient.
5- Consistent Marketing Plan- Marketing expert Jay Conrad Levinson of Guerilla Marketing has said that “I hate to admit this, but mediocre marketing with commitment works better than brilliant marketing without commitment.” It is important to have a marketing plan in place that is consistently and persistently being carried out on a daily basis....not just when you need more customers.
6- Increase Value to Your Customers- Give more than your customers ask for...more than they expect. There are 3 convenience stores by my neighborhood. The first one built I visited regularly and was satisfied. Nothing unique. The second I visited less than a handful of times and had to wait every time to get checked out so haven’t been back in years. Every time I get gas at
third store I am greeted over
intercom with a friendly “Hi, how are you today?”. When we go inside they are friendly and always provide my kids with a free lollipop. They even added a Post Office inside. Who do you think gets my money on a regular basis and with very little effort or money on their part? The one that gives more than I expect. What added value can you provide that will increase your “Wow” factor?