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For
mental part, you need to feel absolutely confident
person you are calling will benefit from your product or service… and they will, because you’re selling something you believe in. You don’t need to know every detail for an initial call, but be solid on
basic facts and have a comfortable understanding of
need your offering addresses.
Skip The Script
Don’t use a script. You should have a concrete understanding of
basics of your offering and why someone would want to buy it. If they need more detail than you can initially provide, it’s a good (opportunity?) reason to set a proper appointment where you can offer
detail
prospect was looking for and move closer to closing
sale.
That said, you can keep an outline or a few notes in front of you when calling, but don’t read them verbatim. Use your notes as a quick reference tool or “memory jogger” in case you get stuck.
And finally,
purpose of cold calling isn’t to convince someone to do or buy something they don’t need or want. If you pick up
phone with that as your objective, you’ll fail every time. Cold calling is an outstanding tool to find “low lying fruit” - people that already know they have a need, and your call prompts them to do something about it.
Think of it this way… somebody’s going to make
sale, and if you don’t pick up
phone and call, it won’t be you.

Leslie Guria, President of Foot in the Door Marketing, helps business, personal coaches, entrepreneurs, small business owners and other professionals enhance their sales and marketing efforts and grow their businesses. Leslie has an MBA and over almost two decades of successful sales, marketing and project management experience. Visit http://www.footinthedoormarketing.com for details on Leslie’s offerings and current promotions.