Are You Using
Wrong Promotions?This issue is
fifth in my series of five articles that show you
little changes you can make to ensure more customers to your business.
This month’s article deals with how promotions can influence customers to your business. The best business promotions make it easier for your customers to buy from you; to buy more often from you; and to buy more products from you.
From
customer’s perspective, they must perceive more value from your promotion than
cost involved. From your perspective,
promotion must cost you little but add great value to
customer.
Many popular business promotions fail because their only objective is to get
customer to buy now. Creating promotions that influence
customer to buy now, buy more often and buy more products are much more effective for your business.
Let’s look at two popular promotions to see their limitations and how they can be changed to foster
goal of getting customers to buy now; to buy more often; and to buy more products or services.
Buy One Get One Free One popular promotion is, “Buy one, get one free” You can buy a pair of shoes or a shirt and
second pair or second shirt free.
What happens when you offer a two for one promotion? If your customer is smart like most consumers, they will be very happy to buy a shirt and get a second one free. This promotion may help
customer make
initial purchase, but why wouldn’t they wait until that promotion comes again before they make another purchase? You have cut your profits in half but you have not stimulated
customer to make any additional purchases.
What if, instead of giving
second one free, you gave a related product free? Instead of giving two shirts for
price of one, you gave a free tie with
shirt? With this promotion,
customer will still need another shirt and you have only given away
smaller margin involved in
cost of
tie.
Discount Coupons A second popular promotion is a “coupon for a percentage off of
price of
product. “ This could a coupon for $50.00 off of
first purchase at your store.