Who are you selling too?You have a great product, fantastic website, financial backing, and
undeniable urge to succeed. But, you are not making any money through your website. Why? The answer is you haven’t directed your product to
people who are looking to buy it. You have shoe stores that sell handbags and socks, but they specialize in shoes, and that is what you’ll see displayed up front. Then you have shoe stores that sell athletic shoes along with athletic equipment and clothing, but they specialize in shoes. Every store specializes in something, that is its selling point, it’s profit maker. How do you know what a store specializes in? Just look around, do you see more teenage oriented shoe’s/clothing/jewelry or are
items geared more toward
25-35 age range?
What keeps these stores going is
fact that they know whom their audience is, specifically who they are selling to. They know their demographics. Do you know yours?
Demographics A website is no different than a storefront. You place your best products, aimed at your target audience, in
display window to draw your customers in. Then you show them your “other” products, possibly fulfilling other needs that they may not have considered. For example, you sell athletic shoes. You intice a customer into your store by placing images of
newest and hottest shoes on your index page. You then add a blurb saying: “Freedom is faster than
wind when you wear – such and such shoes.” They click on
blurb and are instantly taken to
page that provides
details for that shoe. But wait! On that page you add images of your top selling shorts and items with
American flag imprinted on it. Their patriotism has been psychologically invoked by
word freedom and running by
phrase “faster than
wind.” You’ve made them consider multiple products simply by adding a blurb and image.
Is that all it takes? No. Anyone can sell a product using this method, and they are likely to be successful, to a point. Everyone who sells any kind of product knows this, but what makes some companies stand out and others just get by? If you took those same shoes and built a whole page in a style that appealed to single women, age 25-35, with no children and a love of country and nature, you’ve created a site-specific sales market. You have pinpointed exactly whom you want to sell your product too.
Athletic shoes are not just gender or age specific and that’s partly why I choose them. The same concept can be adapted to a male audience, teenagers, sports enthusiasts and your everyday consumer. It is all a matter of changing
demographic styling of
page. This can be as simple as adding baseball bats, footballs, and jerseys to intice a male audience. There is more to it than simply changing
items you offer, color, sizes, and images have to be considered as well. You wouldn’t display a pink and gray shoe on a page aimed toward men.
Let’s take a deeper look at demographic profiling.
Customer Profile Your customer is
person who will be buying your product. They are not always
people who will be using your product. For example, parents buy toys but
children are
one’s who will be playing with them. The challenge is to think about how to reach both parties. What will appeal to each of them? A toy that is known to be hazardous, to children, is not likely to be purchased by an adult, this is common sense. It’s salability decreases with this knowledge.