Trivandrum - September 13, 2004 - IBS Software Services (IBS) has developed and successfully implemented Chameleon, a sophisticated new-generation, cargo terminal operations system for Emirates Group.

IBS has designed Chameleon to handle end-to-end management and monitoring of cargo consignments, from time a consignment is delivered to airline till its delivery at destination airport. IBS has delivered arguably one of largest and most complex systems using new generation technologies for airline cargo industry.

Chameleon enables a ground handler to manage all cargo terminal operations from reserving an air waybill to manifesting shipment on a flight on export/air side and to receive cargo from airline and deliver shipment to consignee on import/land side. Chameleon also supports radio communications through hand held terminals and improves productivity and service levels by defining flexible workflows and monitoring performance of different business processes. Thus, Emirates SkyCargo and Dnata Cargo are currently operating with most advanced Cargo Ground Handling and Warehouse Management IT system in aviation industry today, providing Emirates with tools that are needed to achieve its goals of efficiency, profitability and service quality.

Mr. V K Mathews, IBS Chairman and Managing Director said, "Emirates had a very aggressive time schedule for completion, and we are quite delighted that we were able to cut over two large terminal operators from existing systems to new system with minimal interruptions to their operations. The success of both system development and implementation is a demonstration of our commitment, competence and determination to succeed even under most challenging circumstances".

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