Just over a year ago I was speaking at a seminar for small business website Owner’s and part of my presentation covered
subject of trying to make sense of
website server logs. I talked about how Google was dominating
referrals, how to make use of
keywords in
logs and
importance of links. At
end of
seminar a lady walked over and started to tell me about
thousand of visitors her search engine marketing (SEM) company was driving to her website. She even had a copy of
sites web log report for me to look at.
Short of time and trying to clear up after
event I glanced over
report, before handing it back praising her for her success. It was only on
drive home that I thought there was something odd about it. The visitor numbers were certainly impressive, but
average stay was counted in seconds and
referrals consisted of Google and many other sites but few other search engines.
I’ve been reminded of this conversation several times recently while visiting clients and
subject comes up of how effectively their search engine marketing company is helping them. Again visitor numbers are in
thousands but
web logs tell
same story of very short visits, with few search engines but many linking sites as referrals. Far more worrying is
website Owner's tales of struggling to convent even a fraction of these visitors into paying customers.
So what’s going on? Is this yet another example of unscrupulous SEM specialists ripping off website Owner's? Unfortunately
issue is not that simple. Part of
problem lies with
Owner’s of
website’s themselves: they’re paying good money for
service and they want results. Currently most of them see success as a numbers game and don’t fully understand
difference between focused visitors interested in their products and someone who stumbled on
site for any number of reasons.
So if its numbers
customers want there are plenty of SEM companies who will give them just that. They set-up or join multi-linked referral sites pointing to
target website. Then they promote
links they’ve made and sit back and wait for Google to rate
site with its PageRank system.
And, up to now anyway it’s worked. When Google started, SEM specialists quickly discovered
PageRank system can be manipulated to get results and they’ve been refining their techniques ever since.