Everyone of us, in reality, has two people inside: Te person we are today and person we can become tomorrow and in future. We go to work every day, are never late or absent, earn a promotion; and receive occasional raises. We and our work are far above satisfactory. That makes us person who is well liked by our employer, our family, and ourselves.

But there is also another person in us. It is person who, when properly motivated and exposed to encouraging information, can narrow gap that exists between his habitual performance patterns and his maximum potential.

The development of people, whether directed by someone else or by us ourselves, is a never-ending process. To productive and well-managed company, this is as important as its advertising.

An organization of any size, from family to department store, neighborhood grocery store to largest international corporations, is a reflection of its leadership.

And leadership is only as good as its leaders. What is this thing called leader"? What constitutes an unusually good or great leader?

Professor John Adair, of Surrey University in England, shared his thoughts on special talents that set a bona fide leader apart.

"Few leaders," he stated in International Management, "do more than merely coordinate efforts. But most effective leaders create a sense of esprit de corps, a team spirit that makes even most arduous or most humdrum work exciting."