Business: The Essential Must Do's Of Business Success:

The Essential Must Do's Of Business Success:

Written by Bill Zolis

The Essential Must Do's Of Business Success:

* Protect Your Assets By Incorporating * Make money 24/7 * Get Some Good Software * Get Paid By The Efforts Of Others (Leverage)(Residual Income) * Overcome Fear And Inaction * Constantly Express Gratitude For Everything You Have In Your Life Now, And For Everything You Expect To Have In Your Future * Take Mental Ownership Of Your Future As You See It, Now * Follow The Current Wealth Trends * Cultivate A Big Mailing List, Use Pay-Per-Click Ads Effectively And Become Involved In Joint Ventures * Do Research (Find Out What People Are Willing To Pay For) * Use Your Time Effectively * Develop A Game Plan For Your Day And Implement It * Don't Overwork * Relate Every Action To Your Goal * Pay Yourself First * Cultivate Profitable Business Relationships * Provide Your Customers With The Best Products And Customer Service

Telephone Courtesy Goes a Long Way

Written by Etienne A. Gibbs, MSW, Management Consultant and Trainer

PERMISSION TO REPUBLISH: This article may be republished in newsletters and on web sites provided attribution is provided to repparttar

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included copyright, resource box and live web site link. Email notice of intent to publish is appreciated but not required. Mail to: eagibbs@ureach.com

Telephone courtesy makes repparttar 103526 difference between creating an atmosphere in which satisfied customers return again and again versus one that chases them away.

Here are some techniques that are effective in satisfying incoming callers.

* Begin by having a pen and pad close to your phone.

* Keep a mirror by your telephone so that you can be reminded to put a smile on your face.

* Maintain a positive and friendly attitude.

* Listen more than you speak.

* Be alert, pleasant, natural, and expressive.

* Make yourself stand out as someone special who is interested in helping others.

* Establish rapport immediately. Use positive statements that will set repparttar 103527 tone of repparttar 103528 conversation.

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