The Trouble About International AdviceWritten by Trevor O'Hara
Executives need to realize that they cannot afford to undertake international expansion without seeking external advice. In post-Enron corporate world, buyers need to be more educated about where to obtain advice. In turn advisors, need to face up to increasing barrage of scrutiny from firms and answer one fundamental question. Do I have realistic knowledge, resources, experience and commitment to be able to provide good international advice?There is no better way to raise collective blood pressure of an organization than to encounter all sorts of unexpected problems associated with international expansion. If world is becoming a smaller place, then how is it that many firms still continue to experience unexpected jolts and bumps along way? Like proverbial pedestrian who walks straight into a lamppost that is plain for all to see, executives then ask themselves why they didn’t see this coming. “Perhaps we should have taken advice after all” they tell themselves, “but then again, we sought counsel, and take view that no advice is better than bad advice!” In post-Enron world this dilemma is a perfectly natural response for a firm that is finding its way on international stage. Executives realize on one hand that they cannot afford to go it alone, but on other hand remain ambivalent about quality of advice they receive. The recent scandals of Big Business in corporate North America have filtered their way down to realm of small to mid size companies world over, stoking engine of client skepticism and rage. Consultants continue to bear image and reputation of borrowing your watch to tell you time and then walking away with it. Lawyers, accountants and tax advisors are called to account on high fees that are charged, and of trying to be all things to all men. Economic and international trade advisors are called to question, either because they are perceived as failed businessmen, or because they simply don’t have relevant and necessary experience. Shortsightedness can occur easily when a company decides that it can go it alone, and that it knows best. This will in turn create a problem that will give executives really something to worry about on international stage – prospect of failure. Neither will you have all facts and options at your disposal, nor will you have an external sounding board that can tell you how things look from other side of fence. Ultimately then, success of a company going international is best served by a strong culture that openly welcomes external counsel at outset, and follows basic principles regarding how to go about obtaining that advice: 1.Trust: Good advice starts with those you know and trust. Work your network and spot international talent that can help you. 2.Focus on ROI: Expensive international advice is not necessarily best international advice. Pay by results if you can, rather than time. 3.Challenge: If you are seeking international advice, then by default, person in front of you will have right credentials. Even if you are taking on services of a consultancy or trade advisor, you have a right to challenge background, experience and qualifications of person in front of you. If in doubt, move on and spend your investment money elsewhere. 4.Segment: Be wary of hallowed oracle! Break down advice and guidance you need into its lowest element and closely match type of advisor to your problem. There is a tendency to expect all answers from one single advisor, such as an accountants, lawyers and consultants – they are not able to do that, even if they say they can, at least not on international level. 5.Work around problem: Public organizations are often slammed hard with phrase – “pay peanuts and you get monkeys”. This is a weak excuse for not using these organizations. They have been established with public money to help you, and generally provide a good infrastructure. Throw caution to wind and find out from your OWN experience. If you then have an issue with either an individual or quality of advice you have received, voice issue at a higher level – there will be somebody within organization tasked with putting solving problem.
| | Planning International Expansion? 10 Success Tips for Getting It Right First TimeWritten by Trevor O'Hara
Successful international expansion, for many business leaders, is a daunting task. Executives start to throw up all sorts of psychological barriers, believing that if they throw enough money and resources at project, their market entry will be faster and less complex. This approach may help achieve partial success, but firms will still fall short of a powerful blueprint for a cost-effective, timely, efficient and rapid market entry program. After working for so long with clients on issues like this, we at Renarc believe that if you really want to get it right first time, a practical, "common sense" approach, combined with realism and a lot of confidence can do a lot to make setting up business overseas more successful. Here is a checklist of ten points for you to follow when taking decision to enter new international markets. 1.Start by defining your motives for going international. Make sure there is a compelling business argument for developing your business overseas. If your business is not working at home, then going international is not a solid justification for overseas expansion. In fact, it will not make matters easier. However, a well-established and successful domestic business that is exploring ways of increasing market share by going global is a good foundation. 2.Have you researched your markets? It may be tempting at times to simply to "jump into" new international markets, by following your client's overseas expansion. This approach may bring in short term gains, but it is a high-risk strategy. Make sure you base your new international market entry on solid research that defines new clients and markets you can realistically win overseas. 3.Have you looked at all alternative methods of market entry? It could take up to 18 months to establish a strong overseas presence, and you will need to choose a cost-efficient market entry mode that is right for your company in long term. Are you aware of all market entry alternatives to export, such as licensing, franchising, organic growth overseas, acquisition, and joint venture? Have you chosen one most suitable for your firm? 4.What is your fallback strategy if things go wrong? Mountaineers plan escape routes off a mountain well in advance of starting their expedition should things go wrong. Equally, you should plan best and worst case scenarios for your international expansion, and always plan an "escape route". 5.Are your budgets and timescales realistic? It is easy for a firm to underestimate time it takes to establish overseas markets, and costs can start to spiral out of control quickly, especially if there is no immediate overseas business in sight. A good rule of thumb at outset is to take your business plan, double cost of market entry, triple your time to market and halve your original planned revenue. Hopefully, things won't turn out this way, but at least you now have a scenario that will help you manage your expectations when road gets bumpy.
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